NHS Prescription Ordering Line (POL)

The NHS Prescription Ordering Line is a service that aims to be a convenient and easy way to order your prescriptions!

The service aims to relieve some of the administration burden for practices in processing repeat prescriptions.  Patients can call a dedicated phone line 0300 4211215 (calls charged at standard geographic rate), Monday to Friday, between 09:00 and 17:00 or the surgery on 01452 617295 and choosing option 1, to order their repeat prescription.

This connects to a new team at Sangar House who can process the request in the patient’s own clinical system, for GP approval and transmission to the patient’s nominated pharmacy.