We offer pre-bookable appointments which patients can book up to 4 weeks in advance.
We operate a daily triage system, this means that we will have a GP on-call for on the day emergencies, this is not for acute conditions.
Appointments can be in the form of a face-to-face consultation or a telephone consultation. Please inform us when booking appointments if you have more than one concern, as a longer time slot may be required.
Patients can sign up to be an ‘on-line user’, which will enable you to book appointments direct from our website (www.hucclecotesurgery.co.uk) To do this please bring photographic ID to reception.
We may also book you appointments in our Improved Access Clinics; these are available at GHAC, Brockworth Surgery and Hucclecote Surgery and are available Monday to Friday between 6.30pm - 8.00pm and on Saturday mornings 8.00am - 12.30pm. You will be asked for your consent when you book, and again when you arrive for your appointment. If you later change your mind and do not consent to your record being accessed, you cannot be seen, as the doctor will need access to your medical records to be able to carry out a safe consultation.
If you have registered your mobile phone number with us, you will receive a text message informing you of your appointment and you will also, receive a reminder 24 hours prior to your appointment.
Please remember to cancel appointments if you no longer require them.
Some of our GPs are located on the first floor; if you cannot manage the stairs please let Reception know, as you may need to be re-registered with one of our other GPs who are located on the ground floor.
NB: The practice offers primary care for medical conditions that can be treated by a GP. We encourage patients to self-manage minor common medical problems for example colds, vomiting & diarrhoea, sore throats etc by visiting a local pharmacist. We cannot determine if bones are broken as we have no diagnostic equipment on site.
Home visits should only be requested if you are house-bound. If possible please request a home visit before 10am by contacting reception.
All patients are entitled to have a chaperone present for any consultation. If you wish for a chaperone to be present please request at the time of booking your appointment.
If an interpreter is required for appointments please inform us at the time of booking.